Shipping & Returns

Shipping

We can ship to any mainland UK address. For offshore, Highlands & Islands and Northern Ireland please contact us first for a shipping quote.

DELIVERY please choose the correct Shipping option at checkout

Free Local Delivery

  • BS Postcodes 1-9, 13-16: Minimum £30 order, next day delivery usually available Monday-Friday
  •  All other BS Postcodes: Minimum £50 order, we'll confirm when we’re in your area upon ordering

 A  little outside Bristol? We may be able to help - if we have other  deliveries in the vicinity or a large order for example - just ask us  before ordering

 

Free National Delivery over £50

  • Bottles only orders: Minimum 2 cases (24 bottles) or more in multiples of 12 to any mainland UK address (ie 24, 36, 48 etc). A one case 12 bottle order will cost a flat £8 delivery.
  •  Gifts, merchandise: any mix or quantity totalling over £50. Under £50 costs £8 delivery.

 Please allow up to 7 days - sorry we cannot guarantee a specific day of delivery

 

 

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) otherwise shipping will beat your own cost.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.